Frequently Asked Questions

Find answers to common questions about purchasing telecom equipment from NetZero.tel, our warranty coverage, delivery process, and more.

What is NetZero.tel?

NetZero.tel is a managed marketplace for telecom network equipment serving MNOs, ISPs, and enterprise buyers across the Middle East, Africa, and Central Asia. We offer new, refurbished, and certified pre-owned equipment from Nokia, Ericsson, Huawei, Cisco, Juniper, and Ciena at competitive prices with full warranty support.

Is the refurbished equipment reliable?

Yes. All refurbished equipment undergoes comprehensive multi-point testing including functional verification, burn-in testing, firmware validation, and performance benchmarking against OEM specifications. Every item ships with a minimum 12-month warranty and detailed test reports.

Which manufacturers do you carry?

We stock equipment from Nokia, Ericsson, Huawei, Cisco, Juniper, and Ciena. Our inventory covers 5G RAN, core network routing, optical transport, IP networking, power systems, and spare parts and modules.

Do you offer volume discounts?

Yes. Contact our sales team at [email protected] for volume pricing, contract terms, and customized procurement packages. We offer significant discounts for large-scale deployments and ongoing supply agreements.

Where do you deliver?

We deliver worldwide with a focus on the Middle East, Africa, and Central Asia. Delivery within the GCC takes 1-3 business days, MENA region 3-7 days, Central Asia 5-10 days, and rest of world 7-14 days. Expedited shipping is available for urgent requirements.

What payment methods do you accept?

We accept bank wire transfers, letters of credit, and major credit cards. For established customers, we offer net-30 and net-60 payment terms. All transactions are processed in US Dollars.

Can you help with network design and deployment?

Yes. Beyond equipment sales, NetZero.tel offers consulting services for network planning, equipment selection, and deployment support. Our engineering team can help you design cost-effective solutions using a mix of new and certified pre-owned equipment.

Do you buy back used equipment?

Yes. Our buyback program offers competitive pricing for decommissioned telecom equipment. We assess, test, and provide quotes for surplus hardware from any major manufacturer. This helps operators recover value from legacy assets while contributing to the circular economy.